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Orchestrator AI / Skills
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Skills

A skill carries the knowledge for one area of the network and declares exactly what it may read. Download it into your own AI client, or let an agent use it unattended.

sample data

Cellular RAN connectivity

Ready

Trace an attach and find where a device is getting stuck on private cellular.

Reads: state & status · logs · packet capture
Knowledge base

Wi-Fi connectivity

Ready

Association and connectivity failures on Wi-Fi, including the first question of whether this is Wi-Fi at all.

Reads: state & status · logs · packet capture
Knowledge base

Mobility

Ready

Handover behaviour across private cellular and Wi-Fi.

Reads: state & status · logs
Knowledge base

Performance & interference

Ready

Congestion, throughput and interference — worked together because they present together.

Reads: state & status · logs · service query
Knowledge base

Authentication

Ready

Private cellular and Wi-Fi auth failures, from a wrong pre-shared key through to 802.1X.

Reads: state & status · logs

Timing

Ready

PTP synchronisation across access points and edge.

Reads: state & status · service inspection

IP networking

Ready

DHCP, DNS, VLAN and switching — the failures that usually live outside Celona.

Reads: state & status · logs · service query
Connect your DHCP/IPAM

Image & firmware

Ready

Audit what your fleet is running against release notes, known bugs and CVEs.

Reads: inventory · release notes · CVEs

Security

Scope TBD

Whether a published CVE applies to your deployment, and how fast you need to move on it.

Reads: inventory · CVEs · configuration

Agents

Agents run in Celona cloud so they can work on a trigger and hand off to each other. Activate one for the organisation, then give it work.

sample data
🎧

L1 Support Agent

Pre-built · Active

Takes a ticket, works out what is wrong with read-only access, fixes what it is allowed to fix, and hands over cleanly when it cannot.

Cellular RANWi-FiAuthenticationIP networking
Model Claude Haiku 4.5
📡

5G Specialist

Pre-built · Active

Picks up what first line cannot resolve: session setup, timing, mobility and performance, reasoning over logs against Celona's own engineering knowledge.

Cellular RANMobilityTimingPerformance
Knowledge baseModel Claude Opus 5
📶

Wi-Fi Specialist

Pre-built · Available

The Wi-Fi branch of the same escalation path: association, authentication and airtime.

Wi-FiAuthenticationPerformance
Recommended Claude Sonnet 5
🗼

Public Cellular Specialist

Pre-built · Available

Service-provider access issues, so a device falling back off private cellular does not become a dead end.

Public cellular
Recommended model not set
🔌

IP Networking Specialist

Proposed · decision open

Undecided whether this needs its own agent — the IP networking skill already sits inside the others.

🛡

Security Specialist

Proposed · decision open

Would answer "does this CVE apply to us, and how urgently" when a security team forwards an advisory.

Tasks

Work given to activated agents. Any admin can add a task; nobody can edit anyone else's.

sample data
TaskAgentTriggerWhen doneOwnerLast run
Triage new incidents
TSK-2041
L1 Support When an event arrives
Webhook · ServiceNow
 Email owner
Escalate to 5G Specialist
 RM
you
12 min ago
escalated, root cause found
Nightly unresolved-attach sweep
TSK-1988
L1 Support On a schedule
Daily 02:00 PT
 Post to Slack #noc P. NairToday 02:00
4 devices flagged
Sample ticket — dry run
TSK-2039
L1 Support Run once
Manual
 Email owner RM
you
14 Jul
no action taken
Escalated core diagnosis
TSK-2042
5G Specialist When an event arrives
From another agent · A2A
 Email owner
Post to Slack #noc
 RM
you
11 min ago
root cause returned

Run — Triage new incidents

Triggered by a ServiceNow incident. First line worked it, could not resolve it, and handed over. Every skill call is shown.

sample data
SN
INC0043912 · User X can't get connected
Site A · reported 14 min ago · priority P2 · task TSK-2041
Diagnosed
🎧
L1 Support Agent· Claude Haiku 4.5 · read-only
1
Read the incident as written

"User X can't get their handheld connected at Site A, started this morning." Derived the window from the text: today 06:00 onward.

2
Checked the SIM first

SIM is active and assigned to the corp-iot device group. Not the usual cause this time.

✦ Cellular RAN connectivity
3
Checked the serving access point

AP-114 up, radios on, PTP locked. Radio and authentication are both clean, so the attach is failing later.

✦ Cellular RAN connectivity
4
Stopped and handed over

Beyond read-only first line. Packaged what was ruled out, the identifiers and the window, then escalated to the 5G Specialist.

{ "from": "l1-support", "to": "5g-specialist",
  "ruled_out": ["sim_inactive","ap_down","ptp_unlocked","auth_reject"],
  "imsi": "3110409•••••217", "site": "site-a",
  "window": "2026-07-27T06:00-07:00/PT6H" }
📡
5G Specialist· Claude Opus 5 · reaches the knowledge base
5
Pulled session-setup logs for that window

Session setup refused repeatedly for this device group. Matched the rejection pattern against Celona's own session-management knowledge.

✦ IP networking ✦ Knowledge base
6
Root cause

The corp-iot IP pool is exhausted, so session setup is refused for every new device on that group. Devices already attached stay up — which is why this looked like one user's problem.

Recommended action

Widen the corp-iot pool, or move the device group to an IP domain with headroom.

7
Closed the loop

Outcome emailed to the task owner and posted to Slack #noc. Both agents ran read-only — nothing was changed.

Run summary

taskTSK-2041
triggerWebhook · INC0043912
agentsL1 Support → 5G Specialist
outcomeDiagnosed, nothing changed
duration1m 48s
tokensL1 · Haiku 14.2k  ·  5G · Opus 61.7k

◍ Settings

Settings service unavailable

The settings backend could not be reached.

Your AI platform

Personal to you: tasks you create run on this platform and key. The key is encrypted at rest and never shown again after saving.

Organisation

Applies to every agent in this organisation.

Connectors

Third-party integrations your workflows can use: remote MCP servers (Slack, ServiceNow, email, …) and external agents via A2A. Secrets are encrypted and never shown again.

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◍ Your session

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